Digital Project Assistant

Context

As part of a strategic programme led by a major organisation, you will join a project team involved in the design, development and monitoring of digital services.

Your role

Reporting to the Project Manager/Product Owner, you will contribute to the day-to-day management of the programme and act as the operational interface between business and technical teams, service providers and users.

Responsibilities

• Support the Project Manager/Product Owner in the day-to-day management of the programme.
• Prepare, execute and document functional tests.
• Prepare the scenarios, data sets and conditions required for testing in the acceptance environment.
• Participate in the functional validation of delivered developments.
• Provide Level 2 user support and qualify incoming requests.
• Coordinate discussions with business and technical teams, service providers and users.
• Track actions, deadlines, dependencies, risks and points requiring attention.
• Prepare and contribute to the facilitation of progress meetings.
• Write meeting minutes and monitor decisions made.
• Produce and update management materials, dashboards and reports.
• Identify, qualify, document and track defects through to resolution.
• Verify fixes and monitor regression testing.
• Alert the Project Manager to any risk, blockage, delay or deviation.
• Contribute to updating functional documentation and user materials.
• Participate in the continuous improvement of monitoring, acceptance testing and support processes.

Your profile

National engineering degree corresponding to five years of higher education, or a qualification recognised as equivalent in the country where it was obtained, in the field of information systems. Minimum 3 years’ experience supporting the management of digital projects or programmes. Project management Operational coordination Support for the management of digital projects or programmes Preparation, execution and documentation of functional tests Acceptance environments Regression testing Defect qualification and tracking Tools for tracking actions, incidents, defects and enhancement requests Level 2 user support Qualification of Level 2 user requests Writing meeting minutes, management materials and functional documentation Rigorous tracking of actions, defects and deadlines Ability to coordinate business and technical stakeholders Strong communication skills in formalisation and reporting Responsiveness to risks, blockages and deviations