Infrastructure & Cloud · Opportunity
Desktop Support Administrator
THE OPPORTUNITY
The context.
The role.
MV Digital is looking for a Desktop Support Administrator to contribute to the operation and development of a structured IT environment. You will work on the build and run of end-user devices in a diverse user environment, as part of a team operating in pairs.
Context
As part of a digital transformation programme led by a major organisation, you will join a team responsible for an end-user computing environment comprising desktop computers, laptops and tablets.
Your role
You will contribute to the day-to-day administration, maintenance and development of the Desktop Environment. Working alongside another administrator, you will take part in both routine operations and infrastructure improvement projects.
Responsibilities
- Contribute to the IT operations of the Desktop Environment department.
- Maintain and update core, business and operating software.
- Optimise IT resources and contribute to the development of the information system.
- Participate in laptop stock management.
- Create master images and task sequences for users.
- Create and monitor application packages.
- Deploy security patches for existing applications.
- Provide user support.
- Write operational procedures.
- Carry out system analyses, studies and investigations that may result in tickets or changes.
- Contribute to the build and run of the IT infrastructure as part of a two-person team.
Your profile
Higher education qualification with experience.
At least 3 years’ experience in Desktop Environment administration or in a comparable IT environment.
- Ability to work effectively as part of a two-person team.
- Rigour in operations, change monitoring and documentation writing.
- Strong service orientation and ability to support users.
APPLY
Simple.
Direct.
Your application and CV go directly to the MV Digital team in Recruit, linked to this opportunity.